Welcome to the comprehensive PK Games payment guide, your resource for understanding deposits, withdrawals, and financial transactions on Mexico’s premier online gaming platform.
This guide provides detailed, step-by-step instructions for every payment method available to Mexican players, including processing times, transaction limits, fees, and security measures.
Whether you’re making your first deposit through OXXO or requesting a withdrawal via SPEI bank transfer, this guide ensures smooth and secure financial transactions, allowing you to focus on gaming.
At PK Games, we recognize that convenient and reliable payment processing is essential for a positive gaming experience. This guide covers not just the mechanics of transactions but also verification requirements, security protocols, and troubleshooting solutions for common issues.
Our commitment to transparency means every detail about fees, limits, and processing times is clearly explained, giving you confidence in your financial interactions with our platform.
This section of the PK Games payment guide outlines all available deposit options, enabling you to select the method that best suits your preferences.
OXXO deposits are the most popular payment method among Mexican players, offering convenience, instant processing, and zero fees.
Step-by-Step Instructions:
Key Details:

SPEI (Sistema de Pagos Electrónicos Interbancarios) provides instant bank-to-bank transfers, perfect for players who prefer direct banking.
Step-by-Step Instructions:
Key Details:
Visa and Mastercard provide familiar, instant deposit options accepted worldwide.
Step-by-Step Instructions:
Key Details:
E-wallets provide instant deposits, offering enhanced privacy and convenience for digital-savvy players.
Step-by-Step Instructions:
Key Details:

This PK Games payment guide emphasizes that all deposit methods incur no fees from our platform, ensuring you receive the full value from every transaction. We never deduct processing charges, though payment providers may apply their own fees independently.
In this section of the PK Games payment guide, we guide you through the process of withdrawing your winnings, following the straightforward steps detailed below.
Important Withdrawal Information:
First withdrawals require account verification. You must upload a government-issued ID (INE or passport) and proof of address (such as a utility bill or bank statement dated within the last 90 days).
Verification typically processes within 24 hours. Subsequent withdrawals proceed immediately once verification is complete.
Withdrawals are processed in the order received, Monday through Friday, during business hours. Requests submitted on weekends or holidays are processed on the next business day. VIP players receive priority processing for withdrawals with faster timeframes.
Security is a critical component of this PK Games payment guide. All financial transactions benefit from multiple security layers, including:
Our account verification process prevents fraud and ensures compliance with anti-money laundering regulations. Verification requires a government-issued photo ID and recent proof of address, which are standard requirements across licensed gaming platforms.
PK Games maintains segregated player funds in accounts separate from operational budgets, ensuring your deposits remain protected. We never share payment information with third parties except as required for processing transactions through our secure payment partners.

Q1 Are there deposit fees?
No. PK Games charges zero fees on all deposits. Payment providers may apply their own fees independently.
Q2 How long do withdrawals take?
Q3 What documents are needed for verification?
Government-issued photo ID (INE or passport) plus proof of address (utility bill, bank statement, or government correspondence) dated within 90 days.
Q4 Can I use multiple payment methods?
Yes. You can deposit via any method and use different methods for subsequent deposits. However, withdrawals must go to a payment method you’ve used for deposits.
Q5 Why was my withdrawal declined?
Common reasons include incomplete verification, incorrect payment details, unmet bonus wagering requirements, or exceeding withdrawal limits. Contact support for specific assistance.
Q6 Can I cancel a withdrawal?
Yes, if the withdrawal is still in “Pending” status. Once processing begins, cancellation isn’t possible.
This PK Games payment guide provides you with comprehensive information for seamless financial transactions. Our banking system prioritizes speed, security, and convenience, letting you focus on gaming while we handle payments efficiently. For any questions not addressed in this guide, our 24/7 customer support team is available to assist you via live chat, email, or phone.
Contact us anytime for personalized payment assistance. Make your first deposit today and experience why Mexican players trust PK Games for fast, secure, and fee-free gaming transactions.